Look for the PWF 'Trusted Installer' mark and benefit from professional installation and complete protection of your next home improvement project.
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Learn more about our latest Installer Portal update
17/08/2023
Over the past few months, many of our Trusted Installers have asked "What do we do if our customer cancels an installation once a deposit has been taken?"
Firstly, if it's within your Terms and Conditions, of course, you refund the deposit paid by your customer.
...and here’s where our new feature comes in!
From 30th August 2023, you'll now also be able to cancel the deposit registration via our Installer Portal.This keeps your information up-to-date for easy reference in the future, and it also helps us maintain the correct details which we are obligated by agreement to provide and share with our underwriters.
Watch our step-by-step video guide to walk you through the simple process
Any questions? E-mail us at support@pwfed.co.uk >>
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