Your customers want more than a quality installation. They want protection and confidence that their investment is secure from start to finish.

That’s where PWF can help.

As a PWF member, you’re not simply offering your products and workmanship; you’re offering added protection through Insurance Backed Guarantees, Deposit Protection, and ongoing customer support.

In a competitive market, that can make a real difference to decision-making.

It also helps answer some of the most common customer concerns:

What happens if something goes wrong?
What if my installer ceases trading?
How do I know my deposit is protected?
What if a dispute arises with my installer?
How do I know my guarantee is secure?

Protection is only part of the story.

PWF also supports members with dispute resolution, arbitration, and mediation, backed by technical support and access to independent surveys where required. This helps installers and customers work towards fair, professional outcomes if issues arise.

Alongside customer reassurance, PWF also helps strengthen your business behind the scenes through:

• - Direct FENSA registration
• - Simple policies with fixed pricing and no hidden charges
• - Free policy amendments, including FENSA changes
• - Transferable policies
• - Business advice and marketing support
• - Flexible finance options and commercial cover