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Help and support for Installers during lockdown 2.0

During the current lockdown which remains in effect until 2nd December 2020, you are STILL ALLOWED to work in your customers’ homes, providing that you’ve read, understood and adhere to the current guidelines and precautions as set out by the Government.

However, we understand that some customers may be hesitant about allowing you into their home, in which case we suggest you try to reassure them that you’re taking all the necessary precautions, and will do so throughout the entire duration of your time in their property.

You must NOT open your premises to members of the public. However, as advised above, you can, under social distancing guidelines, carry out sales appointments and surveys in customers’ homes.

Download the full Government guidance on working safely in customer’s homes during COVID-19.

A copy of this PDF is also available in our Installer portal. It provides guidance for employers, employees and the self-employed.

Even though we’ve been in this situation before earlier in the year and are all more aware of the restrictions in place, we understand that you may still need some advice along the way.

Remember, we’re always on hand to help. Simply drop us an e-mail at support@pwfed.co.uk or if you’d prefer to speak to someone, please e-mail us with your contact details and a member of the team will be happy to call you back.


For full details on the new lockdown restrictions, please visit:

Stay Safe and well...


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